Review Report Review
Vehicle damaged, will not take responsibility for their driver's actions

Elan Wellness Submitted this review about Z Promotion LLC
Review made Live: 10/8/2011 8:42:00 AM
Z Promotions, LLC is http://milwaukeecarcarriers.com/

I had the vehicle was inspected by a nationally acclaimed third party inspection group just prior to being picked up by Z Promotions, LLC for transport. I have a comprehensive report with dozens of pictures that show the vehicle in its purchased condition. While the driver was loading the vehicle onto the open carrier, the overhead platform damaged the roof of the vehicle on both sides and destroyed the factory installed antennae. The driver side window was keyed up pretty bad as well. The vehicle was received coated in dirt and grime. When the driver delivered the vehicle, and drove it off of the carrier, he attempted to fix the antennae on the roof and began stating that the dealership damaged the vehicle before he left with it. When it was obvious that he could not repair the antennae, he said he picked the vehicle up in this condition. This is entirely contrary to the comprehensive report I have that was done by one of the premier national vehicle inspection groups.

The estimated vehicle damage from a local repair shop is about $1,500.00. When I presented this estimate to Z Promotions, LLC for reimbursement, I got a response that Z Promotions, LLC uses a "three party sign-off procedure" that proves it was damaged before they picked it up. When I requested any documentation to back up this "procedure" having been accomplished, I was ignored. I have been ignored since with no follow up whatsoever. I guess Z Promotions, LLC is hoping that I just go away. (Maybe because their liability deductible is $2,500.00)

As the president of a corporation myself, it seems that a small investment in customer service could have gotten them rave reviews on how they stood behind their committment to customer service. But it is obvious that they are not an operation of that caliber and they will simply do whatever it takes to get by.

This company does not take appropriate responsibility in its dealings. Buyer BEWARE. I will never use or recommend Z Promotions, LLC to transport another vehicle.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Illinois
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Uship.com
Quote or Order Cost:
$950

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged