Sometimes we get lucky and we can get you dispatched while we are making the order with you on the phone...It all goes back to whether or not a customer is truly serious about getting the job done for the correct shiping price. Also, I must say it helps if you have the correct location, location, location when the truck is in route. These drivers are constantly on the road moving in all directions, picking up cars and dropping them off. We always need to place you on the National Central Dispatch board to get your vehicle in front of their eyes so they can see what is available for pickup while they are driving their routes. Thank you Jim...Have a nice day...ROCKY and WILLIAM