Company Response Review Report Review
This Viking needs a new mustache

Santa Chuck Submitted this review about Viking Auto Transport
Review made Live: 10/21/2010 7:47:00 PM
I was contacted by Viking's Tony D with a guote of $450 to move my truck, 99Chevy Crew Cab Dually. Contract was done on 10/12/10 for pickup on 10/14/10. He was nice at first and then when I told him IF he could not get it moved a farmer was going to get a tractor in SC and would houl my truck to me for the same amount, and pick it up on the next day, he got kind of mad at me and insisted he would get it moved that week. Finally 10/18/10 I had enough of being picked up at morning, then noon, then afternoon, then tonight, then in the morning, then noon, then afternoon, then tonight, and on and on and on it goes where it stops dang if I knew. I cancelled the contract with them and ask for a complete refund. I was told I would get only a partial refund and it would take 72 to 96 hrs to process my refund. Thank Goodness for VISA. This Santa will have to remember to leave these folks switches with big torns on 12/24 the day he always does his shipping on. In there defense I feel they really tried to get it shipped but the price was too low and they didn;t have the contacts to do the job. Just tell a customer you goofed and they would appreciate that a whole lot more. Especially when they had found someone to get it for them elsewhere and didn;t do it cause you said YOU WOULD GET IT SHIPPED. Funny thing is its still in Iowa. I reacon Santa will take the sleigh out for a spin and drive the truck home and let Ruddoff follow above me on the way home.
Shipment Details
Origin State:
Iowa
Pickup:
Never
Destination State:
North Carolina
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
41029
Quote or Order Cost:
$450

Company Response
TONY D. from Viking Auto Transport Submitted this response.
Response Date: 10/23/2010 11:08:00 AM
Hi Marvin, You Good Old Boy!! You darn correct we tried to move this oversized broken down truck. Yep we did give it our best. And I thought you were my buddy for trying so hard for you. Surprised when I saw your Review you never came off that way… But just like you said this dam truck is in all places Iowa, which is very hard to get anyone out there, write now, as you have found out on your own. And hey Marvin you are a “ Good Old Boy”, I would never get mad at you. But anyway just like you said we tried…. Tony