Damaged my car

James77 Submitted this review about Upscale Auto Transport
Review made Live: 6/10/2021 12:05:00 PM
This is a terrible company. First they didn't show up the day they confirmed that they would pick up my car. So I had to postpone my leaving date. When I called to ask what happened, everyone I spoke to was rude and blamed someone else for the problem. Finally, when they delivered my car I saw that one of my headlights was gone. It was inside my car and three of the places it screwed in were broken. They told me it must have been loose and refused to release my car without full payment even though they damaged my car. My new job started the next day so I had to take the car so as not to miss work. The delivery driver called his boss on speaker phone and just kept saying get the money. I tried speaking to him and he just started screaming. Absolutely horrible company, not worth trying to save money on transport since now I need to spend money fixing my headlight. Do not use this piece of crap service, they were a nightmare to deal with and treated me extremely rudely.