Extremely Unprofessional Conduct — Then I Looked Into the Company I contacted Upscale Auto Transport on August 13, 2026 to obtain a quote to transport a 2025 Kia Sorento from Waukesha, Wisconsin to Highlands Ranch, Colorado. I provided the vehicle,

Do not use this broker! This is the second time the balance due to the driver is higher than the quoted price from Tania at Upscale. The last time in 2019 the difference was $250 and it was almost six weeks before we received our refund and that on

I had worst experience with them recently. I would suggest everyone to look for local transporters directly and avoid this broker company. I paid advance to Upscale and the driver who came for pickup overcharged me saying that Upscale is just broker

THIEVES!!! DO NOT USE!!! I PREPAID THE DRIVER $4,000.00 AT TIME OF PICK UP. THEY HAD MY CC ON FILE FOR THE DEPOSIT ONLY!!! THEY RAN MY CC FOR THE $4,000, AND NOW I HAVE TO GET THE CHARGE REVERSED SINCE THEY ARE NOT RESPONDING SINCE FRIDAY. I'VE BEEN

Paid $150.00 10-06-21 to have our vehicle transported from Denver, CO to Florida. We never heard back regarding a pick up date. NEVER. According to the contract, we cancelled via email and only a portion of the deposit was going to be refund. Whi

This guy quoted me a price and told me a delivery date. I drove 3.5 hours to receive the car and it never showed. I stayed for 2 more days and then could not stay any longer. Finally the driver called a day later and said the delivery was there and i

Entered into a contract. Car was properly shipped but I was charged $250 more than the contract. Poor experience. I was told I needed to pay more up front and would get a refund. Filed with the BBB. They do not answer complaints.

Contacted them to have a car moved from OKC to Springfield, Mo on a Friday, needed it moved by that following Tuesday, 5 days to move it. They said no problem, plenty of time. Paid the 100.00 fee, Tuesday rolled around, had not heard a word from

LIES! They said they would pick up my vehicle on Monday or Tuesday, it's now the end of Wednesday and still no pick up has occurred. The lady Tania is awful to deal with. She says she will email you, she does not. She says she will call you, she does

Please for anyone who is looking for a car transport. Do not use the reviews are accurate I also was under contract with them my Representative was Derek at the beginning their so nice and helpful then once your car arrives the price goes up even thr

I spoke primarily with Derek at Upscale Transports and he quoted me delivery price for my car from Colorado to Washington for $850 ($150 down on my card; $700 in cash or cashier's cheque upon delivery. He missed the promised pickup day. When I called