Upscale Auto Transport's 0 Star Rating is based on Customer Reviews over the last 2 Years.
May 12, 2021
I cancelled an order on 4/16/21 due to order not being fulfilled for a week. Fast forward to now 5/12/21, still can’t get my refund. No one picks up. When I finally get to speak to someone I get told that refund is being expedited and will get an ema
Mr. Carlos placed my order yesterday morning and I have to say i was ready to throw the towel on the whole thing and drive it myself. I was updated by the whole team at Upscale about my status and today at 7am I was called by Adam at NY 24/7 Transpor
I booked transport with this company, paid the $350.00 deposit, and never heard from them again. The transport never showed up and they never called to let me know about a change. I did talk with my sales rep, Kristina once and she assured me we we
If you are looking for great customer service I highly recommend Upscale Transportation. I found out on a Friday I needed transportation on Monday and Kristina made it happen.They are great.
Two items threw me with transporting with Upscale Auto Transport.
1. Lack of updates - I had little to no information for the dealership as to who or when my car was being picked up or being delivered to me.
2. Overcharged at time of delivery -
I was looking for a good price to get my vehicle moved during this tough move from Texas to Florida, Michael did an amazing job answering all my questions, he was friendly and showed a lot of interest In my move and car alike. My car made it on time
I arranged the transport of my 1977 Firebird from Illinois to Georgia. My representative, Kristina was friendly and efficient. I called on Friday and the car was here bright and early Monday! The driver was friendly and professional. The cost was ve
Moving across the country is stressful, but Upscale Auto actually made it pleasant. I shipped my car from California to Florida, the pick-up and delivery were seamless. Derek was awesome to work with, you can tell he's got the process down to a tee.
I had my Honda Accord transported by Tania from Upscale Auto from Los Angels Ca, to Tampa FL. David the transporter was very approachable and professional. I had a lot of concerns about my car being damaged like I hear from other people who had their