To Whom it May Concern- After reviewing the complaint we can certainly understand the customers concerns. We have made several requests to reach regarding this matter and supply supporting images to no avail. Those dates and times are listed below for your reference: 06/19/20 04:22 pm 06/25/20 03:35 pm Called Left Message Called no Answer 06/19/20 04:26 pm speak with customer - he'll send BOL and images of damage. 06/19/20 04:39 pm sent the customer email to send BOL and images 06/23/20 01:34 pm checked still no pics. 06/25/20 03:35 pm Called Left Message We have requested pictures, as the inspection report was signed by Julius receiving party as no damages. Also, Ultimate Transport 123 is not responsible for any damages on the vehicle. We have attempted to contact Clarence to no avail, and ask him to contact our office so we can discuss the situation 1-888-885-9123 x 732. Respectfully, Ultimate Transport 123