Worst company I have ever dealt with

MarkLJ Submitted this review about Tristar Trucking
Review made Live: 4/20/2011 6:05:00 PM
First, Harvey sold me the service and then never responded to me again. Then, Sam never responded to any of my emails regarding this shipment. I finally got him to respond and all he could say was that he could not handle the shipment any more. I had to call the driver directly and pay an additional $1090 to actually have the car delivered. I asked Sam for a refund but he acted like he hadn't done anything wrong.

I would not recommend this company to my WORST enemy. Please do NOT use them.

Company Response
carl from Tristar Trucking Submitted this response.
Response Date: 4/28/2011 11:00:00 AM
This guy is an out and out liar, he told us the car ran, when we went to the auction to pick it up it did not run and it had to be fork lifted onto the truck, his paperwork for the transport to Africa was all wrong as well, it indicated that it was a running vehicle, the driver tried to deliver the car to the port and they would not accept it, cause they could not remove it from the truck, the driver waited 3 hours at customs, afterwards when the customer could not be reached the car was brought to a terminal, the and after several days the customer contacted us, at that point he was directed to call the driver and handle it with him directly. This person is also a crook he stopped his check and we were never notified, but he is still trying to get his money back. This guy evidently had no knowledge of shipping a car overseas.