FIGURED YOU GUYS WOULD ERASE MY POST: WORST COMPANY EVER!

sergio trevino Submitted this review about Transport Services
Review made Live: 1/27/2011 11:13:00 PM
YOU ERASED MY LAST COMMENT..TYPICAL! you sent me and email saying you couldnt find my order number( thats saying alot about you) and that i prob. got the wrong company....no i didnt..ur the right one!
1. u lack poor customer service
2. all u do is take ppls money and let them deal with the drivers that are deliverying our cars
3. ur customer service reps. HAVE NEVER EVER returned a phone call
4. for the 2nd time we have the driver threatening my sister in law ( place its supposed to be dropped off) saying that if my sister doesnt pay him 775 she doesnt get the car
5. we paid IN FULL so theres no reason we should get anyone giving us crap
6. we are in the military, AND ITS NICE TO KNOW YOU TREAT SERVICE MEMBERS THIS WAY! WE WILL NEVER RECOMMEND YOU TO ANYONE

Company Response
Jeremy from Transport Services Submitted this response.
Response Date: 1/28/2011 12:39:00 PM
Sergio We apologize that everything did not going accordingly too however you hired us to Transport Your car from AK to TX . It is not our fault that there has been some weather issues. The Driver has been fully paid for and the port as well. Everything you wanted us to do, we did. The only thing we apologize for is that in AK you had top meet the driver because the driver could not go on base or where you house was. However we are the one of the only companies that transport cars from Fairbanks to the States. Sergio, you set up your Transport on the 1/14/11 and received your car on 1/26/11. WOW !!!! Amazing Service 12 Days From AK to TX no other company can do that. For anyone who reads this response I hope you can see how people react when someone hires a company to move someone's car FROM ALASKA to TX in the weather we are having now and have it delivered in 12 DAYS !!! You should be leaving us a 5 Star Review with the way the Economy is today. Its Customers like yourself that gives the transport industry a Bad Name . SO anyone who would like their car transported from AK to TX in under 15 Days please call us and we will be happy to do it for you!!!! We keep on Trucking even in the SNOW!!!!