from TD Auto Transportation LLC
Submitted this response.
Response Date: 1/16/2018 4:18:00 PM
. The issue with this customer is that he tried to extort money out of me and I refused to pauy which is why he is saying all these lies.
Darren car was delivered on an enclosed trailer upon delivery he and the driver inspected the car and he signed the condition report that everything was fine. 2 days later he contacts my sales person lori and told her to write him a check for $1,200 for the damage to his car done by the driver. Lori then contacted the driver and was informed that the delivery was fine and was emailed a copy signed by the customer who also has a copy. We inform all of our customers that if there is damage to the car on delivery that they must act like it was a normal accident and file a report and get the insurance information from the driver and then the carriers insurance comapny can take care of any issue.But he did not do that he waited 2 days and filed no report. We gave darren all the information and help that we could and had the authority to do.We sent him all the carriers insurance company information and by law that's all we have the authority to do. But that wasn't good enough for him. We always do the right thing which is why we have a 5 star rating.