Company Response Review Report Review
Great Service

Jeff Submitted this review about State-By-State Transporters
Review made Live: 6/20/2012 12:49:00 PM
As a Broker, State-By-State loses a degree of control when a carrier picks up the job. That said, Max and his staff responded immediately to my e-mails and phone calls. I found them to be honest, responsive and professional.

Consumers need to understand that this is a very fluid process - trucks break down, dealers haven't been paid and thus delay the release of a vehicle, thereby delaying the carrier, weather, detours, etc. If you expect the carrier to show up at a pre-appointed time you will most likely be disappointed.

The Broker can insure that the Carrier is licensed, insured and in good standing, but they cannot "make" them call the client or enforce schedules. Max and staff controlled what they could and kept me informed regarding what they couldn't.
Shipment Details
Origin State:
Minnesota
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
37494-DI
Quote or Order Cost:
$550

Company Response
Lance from State-By-State Transporters Submitted this response.
Response Date: 6/22/2012 8:59:00 AM
max.sbstransporters@gmail.com is my email address. Anytime you need another transport you can contact me. Thank you for letting us get the job done as we strive to be one of the best auto brokerage companys in america. Next time, just call me ahead of time so we can get a better deal.