Review Report Review
CAR DAMAGED DURING TRANSPORT AND NO INSURANCE COMPANY INFO PROVIDED

Dayna Submitted this review about Simoes Trucking
Review made Live: 6/25/2015 4:10:00 PM
PLEASE SEE SAME COMMENT FOR ALPINE TRANSPORT COMPANY.

This transport company (that is an agent to Alpine Transport in IA) and Alpine Transport, DO NOT OPERATE ETHICALLY nor do they have insurance companies to insure their services (this is my suspicion) while they claim they each have one, they both will not, did not and refuse to provide me with one to file a claim with.

My car was damaged during transport..it picked up stains on the road that after 3 months of washing weekly were not removed..they are stuck to the paint and the car wash recommended a special cleaning that costs $350 that may or may not remove the blotches that are all over the car.

What is frustrating is that each of them point the finger at the other saying the other's insurance company should deal with the problem, yet both refuse to identify their insurance company. I suspect Alpine Transport INC is currently uninsured and transporting autos without you being protected. Today, I had a chat with Dave at Alpine who hinted that simoes trucking will never tell me that it is his insurance company that should take care of me. When put on the spot to conference them in and to talk to them at the same time, he refused and gave me all kinds of excuses that he needs to go. Yet, 5 minutes later, I got a call from Simeos trucking informing me that their insurance will not cover my damages. I requested their insurance company contact info, the lady said that she will not give it to me and hung up in my face. REALLY!!! IF THEY HAVE ONE, OR IF ALPINE HAS ONE, WHY WOULDN'T THEY GIVE ME THE INSURANCE COMPANY CONTACT INFO!!!!!

All is well, until they are negligent. When damage occurs, CLIENTS BEWARE. We all have the right to get the insurance company info especially that they sell their services based on that..is this FRAUD???
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
975085
Quote or Order Cost:
$600

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged