GREAT Partners for a Scary Process

Gregory Submitted this review about Ship a Car Direct
Review made Live: 2/8/2011 6:37:00 PM
Shipping a car is scary.

The idea of loading your partner in crime onto an open truck for a cross-country excursion is one that brings worry and anxiety. You don't know the driver. You don't know the weather conditions. You don't know if your car will be chopped into 200 pieces.

But Honesty First Auto Transport were as professional and informative as I can imagine. My contact there was straightforward and no-nonsense. Online forms and payment was easy. Someone was always available to answer the phone, or responded to my voicemails within a matter of minutes.

Note that Honesty First actually contracts out the actual drivers. And beyond that, the company that operated the big open truck contracted out a smaller company to send a tow truck to pick up my car. So I received lots of calls from lots of different dispatchers and drivers, which affected my confidence in the process a bit. But ultimately both pickup and drop-off were on time and my car arrived in the exact same shape in which it was picked up.

I highly recommend Honesty First Auto Transport. The service was exactly as advertised, and again, someone was always available to reassure me and keep me updated on the status of my car.