True definition of Customer Service

Satisfied Texan Submitted this review about Ship a Car Direct
Review made Live: 4/7/2010 4:07:00 PM
From initial contact with Honesty First Auto Transport, I was introduced to an excellent customer service. Jennife Kenyon the person responsible for answering to my inquiry(quote) took some valuable time to clearly explain the process from A-Z. With all of the information she was clearly able to provide, there was no no questions on my mind, on what to expect.
I had recently hired another autotransport company (wise autotransport) which I wouldn't recommend, and I was very dissapointed. After dealing with Honesty First Auto Transport, I believe in honest customer service again, which I started to doubt about, after dealing with the mentioned autotransport carrier.
Besides the excellent customer service, the prices are very competitive and most important your vehicle gets there in a reasonable amount of time :-)
Thank you Honesty First Auto Transport. It's been a nice experience making business with you, I look forward utilizing your services for my next moving needs.

Sincerely,

Luis