Review Report Review
Outstanding Service

Rose Submitted this review about Ship a Car Direct
Review made Live: 11/9/2009 8:56:00 AM



 
Before I chose an auto transport company,  I read the reviews on an auto transport review site.   The horror stories were enough to turn your blood cold. -
They included cars that were never picked up, cars that never arrived - or arrived a month later, quotes that were low balled - only later to be raised if you wanted your car shipped, and companies taking your deposit without having identified a transporter who would pick it up.  It was enough to make me want to sell my car in VA and buy another one in AZ.
Then I read the reviews for Honesty First.  They were stellar! Speaking with Nicole on the phone gave me a sense of confidence and trust in their company.
They did not ask for a deposit until they had identified a transporter.  When the transporter had mechanical difficulties and it appeared would not be able pick up our car on time, Nicole was right on top of the problem.  Honesty First  found a driver who picked up our car within a few hours.  It arrived in tip top shape in AZ five days later.  All the while, the transporter and driver kept in good contact with us.
In short, Honesty First runs an honest and ethical company.  They are reliable and do their best to deal with reliable transporters.  When I consider all the terrible things that could have happened, I can only say what a relief it was having them transport my car.  I would not hesitate to recommend them or to use them again. -
The important thing to consider with car transport is not that nothing will go wrong, but that the company you choose will handle any problems with efficiency. -
 The name Honesty stood out from all the rest, just as their service did.   I give Honesty 5 stars.
Shipment Details
Origin State:
Washington DC
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Nicole Ayers
Quote or Order Cost:
$750