Review Report Review
Very good service

Jack Submitted this review about Ship a Car Direct
Review made Live: 10/17/2023 7:35:00 PM
Jennifer is the best representative. I recently had the pleasure of using the services of ship a car direct, and I must say, it exceeded my expectations in every way. From start to finish, the entire process was seamless, efficient, and stress-free. The booking process was a breeze. The customer service team was incredibly helpful, providing clear instructions and answering all my queries promptly. They even accommodated a last-minute change in my schedule without any hassle. Upon arrival at the pickup location, I was greeted by a professional and courteous team. They handled my vehicle with care, ensuring it was securely loaded onto the car carrier. The attention to detail was impressive, and it was evident that they took pride in their work. During the transit, I received timely updates on the location and status of my vehicle. This level of communication provided peace of mind throughout the journey. It's clear that ship a car direct places a premium on transparency and customer satisfaction. Upon delivery, my car arrived in pristine condition. It was evident that it had been well-cared-for during its time on the carrier. The unloading process was just as efficient as the pickup, with the team displaying the same level of professionalism. One aspect that truly stood out was the punctuality. Ship a car direct adhered to the promised schedule, delivering my vehicle exactly when they said they would. This reliability is a testament to their commitment to customer satisfaction. In addition to the exceptional service, the pricing was competitive and reasonable. I felt that I received great value for the service provided, especially considering the peace of mind that came with knowing my car was in capable hands. Overall, my experience was outstanding. They demonstrated a high level of professionalism, efficiency, and care throughout the entire process. I wouldn't hesitate to recommend them to anyone in need of car shipping services. They have earned a loyal customer in me, and I will definitely be using their services again in the future.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Early
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1098271
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was dirty