Incredibly smooth and great customer service

Linh Submitted this review about Ship a Car Direct
Review made Live: 9/17/2023 10:43:00 PM
I looked into many (6-8) shipping companies to ship my RAV4 across the country. I've never done a move quite this far before, and the agent I worked with, Jennifer, was AMAZING. While the agents from other companies were quick and short with me, Jennifer throughly walked me through the entire process and patiently answered all my questions. I spoke with her at least three times before my car was finally ready to be sent. The pick up and drop off was smooth. After my car was picked up, Jennifer even followed up with text messages. Although this was not the most affordable option (it was the second cheapest of all the quotes I got), I felt incredibly comfortable with Jennifer which is why I decided to go with them. Highly recommend! It made a stressful move slightly easier.