Attentive and reliable service

Charlotte G Submitted this review about Ship a Car Direct
Review made Live: 4/10/2021 6:22:00 AM
I called 7 car carriers and ship a car direct had best phone assistance, care center representatives who explained the car shipping process completely. They prompted me to choose my day for car pick up so I would get my car on time. Guidance was given through apps like the photo app that keeps car owners safe from any possible damage during transport. My car was picked up and delivered without a scratch. John the representative called me, sent information throughout the shipping process and returned calls very promptly. I am very happy with the with ship a car direct. I felt they cared about me as a client and they cared about my car being transported safely. All this attention to detail was assuring to me throughout the process. The most incredible part of the experience is that ship a car direct stuck to the initial quote even when the carrier tried to up charge. John made sure I was refunded. This company did an outstanding job. I highly recommend ship a car direct.