Company Response Review Report Review
Had to follow up too many times

JB Submitted this review about Ship a Car Direct
Review made Live: 3/15/2021 7:43:00 PM
I had an issue with the first vendor Eliot Freight Inc (DO NOT EVER USE) so I called Ship A Car and left a number (24 hour number) never got a call back. Had to email more than a few times. Had to wait few more days to get a new pickup. I was not all fuzzy about the transaction. 2nd company (Red Dot) had a great driver
Shipment Details
Origin State:
Wisconsin
Pickup:
Never
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
894034
Quote or Order Cost:
$1500

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/23/2021 2:55:00 PM
Thank you for your feedback on your car shipment. We are deeply sorry that you had an issue with the first carrier and that you did not get a callback. We understand your disappointment and apologize for the inconvenience caused. We certainly will be looking into it and address those issues. Glad to know that the second carrier was able to deliver your car safely.