Review Report Review
Great agency for first-timers!

Haz B Submitted this review about Ship a Car Direct
Review made Live: 3/7/2021 10:35:00 AM
Being a first-time buyer of a vehicle off the Internet, I chose Ship A Car Direct because of their highly positive reviews and for their obvious expertise in the vehicle-shipping industry. Ship A Car Direct will thoroughly inform you and fully support you throughout the process. This does not mean that you are entirely uninvolved, because it is useful and appropriate for you to be in direct contact with the carrier dispatcher and the transport driver from prior to pickup through to delivery, so having direct contact numbers for voice & text messaging with them is important. Request a copy of Ship A Car Direct%E2%80%99s contract with the carrier, and be aware of how large the truck & trailer will be, just in case your neighborhood streets make access to your home difficult for the driver. If your purchase is like mine, based upon photos and phone calls, have your salesperson provide two additional contact names, just in case an emergency causes the primary and secondary contacts to be unavailable to the transport driver, which did occur in my case. Request to receive the pre-loading inspection photos and report that the driver completes at the pickup location, and upon delivery, have the driver point out where all the pictured scratches or scuffs exist on the vehicle. My driver was extraordinarily observant and documented very subtle issues that I would not have immediately recognized. I paid extra for my vehicle to ride in an enclosed transport, and after being carefully unloaded by the driver and his assistant, my vehicle was entirely clean and damage-free. Consider tipping your driver if everything goes well, as it did in my case. Overall, Ship A Car Direct is a great agency for first-timers who benefit from their educational and supportive approach, which turns myself and others into repeat customers.
Shipment Details
Origin State:
Nevada
Pickup:
On Time
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
890261
Quote or Order Cost:
$1725