Exceeded Expectations

Suzy Bah Submitted this review about Ship a Car Direct
Review made Live: 8/14/2019 7:51:00 PM
Sales team: set realistic expectations and kept me informed. Pickup: on time and kept me informed about (small) changes to the schedule. App: recorded condition of car at pickup to give me confidence in care. Delivery: driver kept me informed about (small) changes to the schedule and met me in a comfortable and safe location...and it was really fast! I got my car coast-to-coast in only a few days longer than it would have taken to drive it there! Condition: no damage noted to the car, belongings inside intact. Conclusion: I was nervous about this the whole time, but now that I've been through it again, I would use both the broker and transport company again!