Good experience, but some scratches

Alexis Submitted this review about Ship a Car Direct
Review made Live: 11/6/2018 9:49:00 PM
Communication was great, but it wasn’t clear that I needed to app to make claims concerning scratches on the car. I got a few on the hood, and the responsiveness came to a halt after I expressed interest in receiving service concerning the scratches. They were better than other services, but I wish I had done the preliminary work with the app.