Review Report Review
Shipacardirect

Bee Yang Submitted this review about Ship a Car Direct
Review made Live: 8/28/2018 6:46:00 AM
I moved from Wisconsin to Pennsylvania and gave Matt from Shipacardirect a four day window for a pick up with about a weeks notice. I was quoted $500 for the car shipment. Matt couldn't find a suitable carrier in time for the original pickup window. A day after I was already in Pennsylvania, Matt found a carrier- Goldenway Trucking Company with driver Manuel. However, there had to be a price increase for Goldenway to take my car ($150 more than the quote). Good thing is Matt reimbursed half of the $150 cause it was a lot more than the original quote. In total I paid about $575 (driver) + ~$200 (shipacardirect) for the car to be moved. Manuel was awesome. Super respectful, answered all my questions and was in contact with updates a lot. He was also willing to pick up my car early. I moved on a Tuesday. He was assigned my pickup on Wednesday and picked up my car that same day (a day earlier than expected) and my car was delivered by Friday in the same condition I left it in. I wish shipacardirect was a little more proactive with their emails. I had to ask if them if the price was the same after the carrier was assigned. Had I not, I would have been surprised about the price increase and maybe would not have had enough cash to pay the driver. Once a question is asked though their responses were reasonably quick and courteous. Overall, my experience with shipacardirect was a good one. It went as seemlessly as it could after my pickup window was missed. I appreciate the respectfulness of both Shipacardirect and Goldenway.
Shipment Details
Origin State:
Wisconsin
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
680110
Quote or Order Cost:
$500