Company Response Review Report Review
Miscommunication

Philip Parker Submitted this review about Ship a Car Direct
Review made Live: 5/8/2018 8:21:00 AM
Ended up taking two weeks and a failed order to get my car to Colorado from Virginia. Carrier either missed the first order or forgot the order and had to wait another week for it to arrive.
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
Colorado
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
651291
Quote or Order Cost:
$1000

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/4/2018 12:10:00 PM
Our apologies you were not satisfied with our service. Unfortunately, in the transport industry delays do happen and this is why we can not guarantee dates. It is always best to have a backup plan when shipping. We will surely address these issues with the carrier in order to improve our service. Thank you!