Overall positive experience

Christopher G Submitted this review about Ship a Car Direct
Review made Live: 4/30/2018 10:02:00 AM
All in all a good experience. Dealing with the company was easy, but there was one minor issue in pick up. We were told by the shipping company to expect a Saturday pick up and given the name and number of the driver. Then we were contacted by a different driver who pushed us to a Friday pick up, and was not able to meet the pick up window. We were in the hook through the afternoon and he didn’t arrive for pick up until nearly 8 p.m. so we had to do the vehicle inspection with flashlights. He let us know that he would transport the car to a rally point where it would be loaded on another truck for cross country shipment. Not quite the one truck, one driver policy we were quoted.

Everyone we dealt with was friendly and courteous, and the vehicle was delivered without issue. This was better than some of me previous shipping experiences.