Review Report Review
Responsive and Professional

Eric Parker Submitted this review about Ship a Car Direct
Review made Live: 2/27/2018 6:32:00 PM
I don't do reviews. I can't read most reviews on sites like this without thinking that they were written by shills. This might sound like that, too, but its not. I'm a normal guy with a family and I found a car in Georgia that was a smoking deal. Turns out, these guys were the only good thing about my first cross country car purchase. The dealership was an absolute nightmare. The dealer balked on shipment (after my paid in full check had cleared!!!), causing the initial transport arrangement to fall through and the whole thing to be put on hold for almost a week. The ShipACar rep who was assigned to me, Eve, stuck with me through the whole thing, found me a new transport when the car was finally "ready", and even refunded me $25 dollars to make up for the increased cost of the second transport arrangement. Every time I called, I reached a live person without waiting, and they were always incredibly understanding and helpful. The nature of this business always seems to attract some pretty shady folks, but these guys were consummate professionals. No upselling, no hidden costs, even a discount for the review, I'll admit. But if that's all I was after, do you think my review would be this long?? I highly recommend them...
Shipment Details
Origin:
Union City, Georgia
Pickup:
On Time
Destination:
San Juan Capistrano, California 92675
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
636985
Quote or Order Cost:
$950