Review Report Review
Good experience overall

David G Submitted this review about Ship a Car Direct
Review made Live: 8/13/2017 9:41:00 PM
Despite some tense moments when the first carrier could barely speak English (which is all I speak fluently) and had my pick-up date all wrong, the move went smoothly. My agent Gaby responded to my distress call, set up a new carrier, and all went very smoothly after that. I had trouble getting Gaby to return my calls for a couple of days, and I got some confusing emails from other agents repeating the information she had already given me. But once a carrier was in place, that seemed to get much better. The carrier was calm and reassuring on the day of pick-up. Moving a car across country can be stressful, I found out, but I would not hesitate to use Ship A Car Direct again if I needed a car moved. They made it as painless as such a move can be. And the cost estimate really did turn out to be my final cost, which was great news at the end!
Shipment Details
Origin State:
New Mexico
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
586340
Quote or Order Cost:
$950

Car Condition
  • Vehicle was dirty