Company Response Review Report Review
Got it done. That's about it

Michael Ball Submitted this review about Ship a Car Direct
Review made Live: 3/17/2017 10:20:00 AM
Ship a car direct informed what was going on but I had to ask a few times to get an update. I feel like there was minimal contact from them aside from automated emails and that talking to me was kind of an inconvenience for them. It kind of feels like they book for you and then sit back and collect the extra money you paid on top of the actual shipping company charge. To the companies credit, they have decent resources available that explain the process. I still kind of feel like the whole broker thing is a racket. For what it's worth, DKO Industries and Rod, the driver, were great. Super nice guy.
Shipment Details
Origin:
Coraopolis, Pennsylvania 15108
Pickup:
On Time
Destination:
Tacoma, Washington 98406
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
556563
Quote or Order Cost:
$1950

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/20/2017 7:34:00 PM
Our apologies that you feel that way about communicating to us, we can work on improving that. Glad to hear that the rest of the shipment went smoothly with the carrier we set you up with! Thank you for sharing your feedback.