Company Response Review Report Review
Promptness

Douglas Robichaud Submitted this review about Ship a Car Direct
Review made Live: 10/16/2016 1:35:00 PM
They kept on telling me that my car would be delivered on Monday. It ended being delivered on Thursday. Each day in between that time I called and they kept getting my hopes up that my car would be delivered that day, only to find out later in the evening that it wouldn't. I just wish everyone was honest with me so I wasn't always waiting around for my car to be delivered.
Shipment Details
Origin State:
New Hampshire
Pickup:
Late
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
532255
Quote or Order Cost:
$979

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/20/2016 10:24:00 PM
We are sorry to hear that the carrier could not deliver earlier than planned, but it's good they made it on its original estimated delivery date on time. Our apologies if there was any miscommunication with the dates, we will address this with the carrier. Thanks for your helpful review!