Company Response Review Report Review
Shipping car

Alana Submitted this review about Ship a Car Direct
Review made Live: 9/23/2016 1:37:00 PM
The car was a few days & hours after the scheduled drop off time. It was also very hard to get in contact with the driver to find out where the car was and when it would be delivered. The overall service was not great but not terrible.
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
528085
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/27/2016 1:22:00 AM
Sorry to hear there was lack of communication with the driver. We will address this with the carrier so that we can continue to improve our service, Thank you for taking the time to share your review!