Company Response Review Report Review
Not as advertised

Matt Submitted this review about Ship a Car Direct
Review made Live: 8/2/2016 10:57:00 AM
When I booked the transport for my 2 cars, the ad said 2 days to pickup, then 5 additional days till delivery. I made this booking June 25, and cars didn't get picked up till July 7. Shipacardirect only finds the shipping company, then they take their cut and hand you off to the knuckleheads who actually transport your car. This shipping company didn't tell us when the pick up and drop off date changed. I had to call them to get the bad news and change all my plans. What a disaster.
Shipment Details
Origin State:
Oregon
Pickup:
Late
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
516943
Quote or Order Cost:
$2200

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/30/2016 12:14:00 AM
Our apologies that you were not satisfied with your carrier. We will address this with them, also can you please let us know what ad says 2 day pick up from booking? We are not aware of any ads that guarantee dates, because that is something we do not do. Thank you for your time!