Company Response Review Report Review
good people with bad software

Rohan Submitted this review about Ship a Car Direct
Review made Live: 3/11/2016 6:17:00 PM
The software made an error to delivery location, and the first truck had to go back

They arranged a replacement very quickly and delivered the vehicle safely. Both trucks were very reliable and good.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
491633-SU
Quote or Order Cost:
$1256

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/12/2016 1:07:00 AM
Sorry the first truck had the wrong address, but happy to accommodate another carrier match quickly! Thanks, Rohan!