Company Response Review Report Review
My 1st across coast move

Arun Submitted this review about Ship a Car Direct
Review made Live: 6/24/2015 3:40:00 PM
I had my car which I wanted to be moved from west coast to east coast. Went with Ship a Car Direct completely based on reviews here. I was dealing with Scott and he was prompt in answering my questions and the quote I got was competitive with others out there but the reviews made me chose Ship a Car Direct which I' m happy with.

Motion Auto Carriers LLC was the carrier assigned to me and they did a decent job. Although like most of the other reviews stated here saying their carriers was in constant touch about the whereabouts of their vehicle, I didn't receive any update from them. But got a call the previous day of delivery letting me know that it'll be delivered next day. It was delivered earlier than I was initially told but I was happy to get my car early in my new place. Overall the car was delivered without any damages except for it was dirty outside which happens with any open carrier but it was also little dirty on the driver seat and the armrest side which was little disappointing.

Overall I would highly recommend Ship a Car Direct and would go with again if needed.
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
Connecticut
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
431547-WS
Quote or Order Cost:
$1025

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/24/2015 4:30:00 PM
Thank you for your positive feedback, Arun! Most carriers don't check in every night while en route, but we do provide phone numbers and/or we can put in a call for you if you want a status update. And you are right - cars do arrive dirty after a cross-country trip!