Company Response Review Report Review
Great Customer Service

Remington Schilling Submitted this review about Ship a Car Direct
Review made Live: 5/9/2015 2:10:00 PM
My wife and I had to move across the country and our time line was short. She was in Indiana and I was in Maryland, and we had to move to California. We both knew that we did not want to drive across the country with two cars and a moving van. We started looking a shipping options for our car and we came across Ship a Card Direct.

The reviews online looked good, so we made the call. The whole process was easy. Our point of contact was David. He answered our questions without any delays and was always honest with us. He coordinated two pick ups in two different states, and a delivery in one location.

The day of pick and delivery was a little stressful. My driver in Maryland was late by 4 hours and the delivery was three days early. My wife's driver was late by a few hours too, but the delivery was also three days early. Both drivers stayed in contact with my wife and I, regarding the pick up and drop off days.

If you are considering to use this service provider, I would keep in mind that nobody can predict traffic patterns, accidents, or delays on the road. Therefore, stay flexible with the logistics of pick up and delivery dates.

In a few years, We will be moving again. I know I will us this service provider again. The whole process was worth not dealing with the stress of ourselves driving across the country. It was money well spent and priced fairly.
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
421232-WK
Quote or Order Cost:
$1100

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 5/15/2015 7:10:00 PM
Thanks for the awesome review, Remington. You are so right about timing. Your driver doesn't want to stress you out, but they can't predict their arrival with spot-on accuracy. Great points!