Company Response Review Report Review
Northeast shipping

Jane Submitted this review about Ship a Car Direct
Review made Live: 2/8/2015 5:33:00 PM
We submitted our order about a month in advance. After we placed our order, we had to change the pickup and drop off venues and emailed our contact about it....the info was not conveyed to the carrier, but it became a non issue since we were put into direct contact with the carrier/driver. We were notified the day of pickup of when it would occur. Our car was shipped using a 3-car carrier. Our driver was in contact with us and kept us well informed of when we would meet him.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
409292-HX
Quote or Order Cost:
$625

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/9/2015 8:48:00 PM
Thanks for your positive feedback, Jane! Sorry the carrier didn't print out the updated address but we are happy to help clear up communication issues. Glad it worked out well after all!