Company Response Review Report Review
Car Transport from California to NJ

Joseph Submitted this review about Ship a Car Direct
Review made Live: 3/31/2014 5:27:00 PM
I was happy overall with the service provided by Ship a Car direct. I was disappointed with the overall communication as I was told the car would be delivered by Thursday March 27 and it was not delivered until March 30th. I was never notified of the delay in advance.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New Jersey
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
359105-KC
Quote or Order Cost:
$975

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/1/2014 1:31:00 PM
Thanks for your feedback, Joseph. We are also disappointed to hear that your driver was not communicative about their delay. We have made a note of it and are following up with the carrier. So sorry for the inconvenience!