Company Response Review Report Review
Overall Experience

Bill Submitted this review about Ship a Car Direct
Review made Live: 1/27/2014 7:49:00 PM
Admin details handled very well. Pick and delivery dates were hampered by snow and ice in Michigan vicinity. The process was well handled, I did, however, feel that I had to continuously maintain contact to know what was happening. Bottom line, they did what they said they would do and my vehicle was delivered with no damage
. Would certainly use again if needed.
Shipment Details
Origin State:
Michigan
Pickup:
Late
Destination State:
Oklahoma
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
348548-TF
Quote or Order Cost:
$1025

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 1/30/2014 12:20:00 AM
Thanks for the good review, Bill! You do bring up a good point about communication - no news usually means there is no status change to report. We are always happy to confirm it's still in progress, but calls from us or the carrier typically come when there is a status change (like the order has been dispatched or delivery is due within 24 hours.)