Company Response Review Report Review
First time experience shipping car

Tina Chen Submitted this review about Ship a Car Direct
Review made Live: 1/24/2014 2:23:00 PM
This is my first time shipping a car using ShipACarDirect. I searched some shipping companies online and read the reviews before I made my choice. I think it is worth to do some homework before took action. The way they handled this service is to post our request on some kind of carrier board and run a bid. whoever accepted the price, they will take the deal. Be honest, I don't know how this process really works. I turned out to pay more than I was quoted. Because no carrier will accept the price, and I had to raise it a little bit. Finally one carrier took the business. In general the whole process is ok, except the pickup time was so bad. They changed it twice. I have waited for a long while till very late night.


Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Colorado
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
345677-SG
Quote or Order Cost:
$825

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 1/24/2014 7:24:00 PM
Thanks for your feedback Tina! Sorry to hear the carrier was delayed on pick-up. It is an industry that is unlike what people expect, but we are always happy to explain the process!