We're happy you are happy, Joe! And here's what happens in the "black hole" after you place an order: we make a job offer on your behalf to the best carriers in the country. There aren't pre-set schedules or lots of options to provide to you. Often, there is only a truck or two available each week, and we match you with the best rated in your time-frame. Most carriers cannot confirm until they are within a day or two of your physical location with a road-ready truck - especially in winter. It does seem strange in an instant gratification world to have to wait a day or two (or more) for news, but that is common with transports.