Company Response Review Report Review
Great Job!

Lucy Submitted this review about Ship a Car Direct
Review made Live: 1/8/2014 10:07:00 PM
Great service using Ship a Car Direct. Jason kept me informed the through the whole process and gave excellent advice. While I did end up paying more than the quote, it was worth it to get my car when I needed it. It was picked up over a week after my first available date, BUT I got my car exactly when I wanted it with no problems. I highly recommend Ship a Car Direct and Jason in particular. He could not have been more helpful to this very anxious and demanding client!
Shipment Details
Origin State:
North Carolina
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$1,075
Quote or Order Cost:
$1375

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 1/10/2014 6:55:00 PM
Thanks for the 5 star review, Lucy! Your order reflects a really important point about timing and pricing. You requested a quote at the beginning of December, and the price quoted would have confirmed a carrier that week. However, you wanted the vehicle picked up the day before Christmas, and carrier availability is extremely limited at that time. Increasing the carrier pay can help confirm a carrier at a time of year when many drivers prefer to be celebrating with their families.