Company Response Review Report Review
Ship Direct honored the warranty

Martha Submitted this review about Ship a Car Direct
Review made Live: 10/2/2013 3:19:00 PM
Ship Car Direct provided me with good service, they contacted me with the transport company and made the necessary arrangements. Dealing with transport companies is like dealing with your worst enemy, they don’t return your calls, they are late, they are totally unpredictable. Ship Car Direct helped me to deal with these guys. The nightmare was when the transport company delivered my brand new car damaged, but again I contacted Ship Car direct and they helped me through the process and I got my car fixed where and when I wanted.
So if you are looking to move your car, I strongly recommend to use Ship Direct, they will honor what they promise even if they have to go through hell along with you.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
314350-EP
Quote or Order Cost:
$1250

Car Condition
  • Vehicle was damaged
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/2/2013 9:57:00 PM
Thank you for your feedback, Martha! So sorry you had a rough time with the carrier - not all carriers are as challenging as yours was. But it is absolutely our job to help you in the rare times it does get tough.