Company Response Review Report Review
vehicle transport

Mark Submitted this review about Ship a Car Direct
Review made Live: 9/23/2013 2:09:00 PM
I had to ship my daughters car from California to Florida and wanted to do so without much delay.I called several transport companies to find out how it worked.I noticed the cost varied by four to five hundred dollars and it had me confused.Alot of companies that offered me low prices wanted me to lock in with them by putting a 150.00 deposit via credit card.I talked to Matt and he explained the whole process and was very honest and explained how the low bid companies would alot of times not get your car delivered on time because they would place it on a bid board but due to being a low price,the transporters would not accept the transport job.Then you dont get your car transported on time and are stuck with company that you already gave a deposit to.Then they will say you need to pay more to get it transported and now your car is getting transported late.Matt had arranged to get my car picked up on time with the driver contacting me via phone and was right on time.Matt even did follow up with me to make sure the car made it to florida.The car was even a day early and was in same condition as when it left.Yes I paid a little more but as Matt said,you get what you pay for.Matt is honest and has integrity.I was very happy with service and would use this company again.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Florida
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
323372-ve
Quote or Order Cost:
$1100

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/27/2013 2:30:00 AM
Excellent points, Mark: 1) the lowest quote can cost you more in the long run, and 2) no need to give your credit card until the driver is contracted. Thanks for the informative 5 star review!