Company Response Review Report Review
The driver was NOT excellent!

Robin Nygaard Submitted this review about Ship a Car Direct
Review made Live: 7/24/2013 1:21:00 PM
The broker for this transport was wonderful. Tom went above and beyond to help us.
The driver who picked up the contract was a nightmare!
He did not communicate honestly with us. Delay after delay, and then becoming belligerent . By the time all was said and done: he did not follow through with time frames given, on either the pickup or delivery. He would not call or text us to let us know. The final day when the car was delivered, he kept changing his timeframe without notice, he became very aggressive, belligerent and delivered the car to the wrong location. Honestly, was very glad he did not damage the car, was not at all confident that he would not do something to the car . His attitude was that bad.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
299388-XF
Quote or Order Cost:
$1725

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 7/25/2013 1:12:00 AM
Thanks for your feedback, Robin! We are so sorry to hear about your experience with the driver and we are following up with the carrier regarding the attitude and service you endured.