Company Response Review Report Review
Auto Transport

Kathy Fortenberry Submitted this review about Ship a Car Direct
Review made Live: 5/6/2013 9:16:00 PM
I have to admit I was a little freaked out about giving someone a car and the keys and a fairly large sum of cash and knowing it would be days before we saw the car again! Ha ha! David said the carrier would be at my house between 12 and 2pm – he got here pretty close to that time. The area I live in has a lot of low hanging oak trees and the driver had to re-route and I had to meet him at the entrance to my neighborhood a few blocks from my house but I was told this might happen. Low hanging tree branches is not something that GPS tells you and not something I had thought about. The driver was very professional and nice. He quickly got the paperwork completed, took my money and loaded the car and was off. The car was scheduled to arrive on Friday or Saturday it arrived on Friday around noon. No problems, no damage, no grief. Very happy! Everyone involved was very professional. Just an FYI - I am getting a rebate for giving this review but I would have given this review anyway.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Oklahoma
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
301669-LP
Quote or Order Cost:
$850

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 5/7/2013 6:56:00 PM
That's a great point Kathy: low hanging trees, steep hills, low bridges can all affect your driver's ability to meet you at your door. Thanks for the feedback!