Company Response Review Report Review
Excellent service

Calvin Submitted this review about Ship a Car Direct
Review made Live: 4/19/2013 10:22:00 PM
When I first started researching on different companies to move my car, most provided me with an automated estimate. Safe-direct was the only company that had an actual agent get back to me and explain how the whole car shipping process worked. Although the pricing was middle of the road compared to the other estimates I received, it got me a bid from a driver within hours of posting the offer, so when looking at pricing, realize that cheaper is not necessarily better.

Jason was very on top of things, constantly kept me in the loop. In the end, the shipping date was a day earlier than I would have liked, but otherwise he met every other condition that I had requested of him. He was very courteous over the phone, so it was a pleasure talking to him.

My car arrived completely caked with dirt, but after talking to the driver, I was told that he drove through a snowstorm on the last leg before arriving by my house, so I suppose that couldn't be avoided.

In retrospect, the whole deal of shipping my car ended up being more of a hassle than just driving home, but if you are leaning towards car shipping, then I'd definitely recommend using these guys to do it.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
297539-VG
Quote or Order Cost:
$800

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/20/2013 10:06:00 AM
Thank you Calvin, we are glad that you enjoyed our personal touch and that Jason was courteous and informative. And yes, cars definitely need a good bath when they arrive.