Company Response Review Report Review
Good Broker / Unreliable Carrier

JacobM Submitted this review about Ship a Car Direct
Review made Live: 10/24/2012 12:58:00 PM
Jason from safe direct car shipping company (the broker) was extremely efficient and a pleasure to deal with. He was very clear about the entire process. The price did end up going up by $30 dollars because no drivers were picking up the delivery request at the original bid price and once we raised the price a delivery was confirmed. I recommend this broker.

The driver on the other hand did not call on Sunday night to confirm a monday delivery as scheduled. The car was only delivered on tuesday. As a customer you must stay on top of the driver if you want to be sure of when they will arrive.
Shipment Details
Origin State:
Indiana
Pickup:
On Time
Destination State:
Virginia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
284699-UN
Quote or Order Cost:
$625

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 11/2/2012 6:00:00 PM
Thanks for the review, Jacob! Sorry to hear the timing estimates were a little off. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com