Company Response Review Report Review
Communications Was Poor

Jim Murphy Submitted this review about Ship a Car Direct
Review made Live: 10/9/2012 3:41:00 PM
For several days I left messages for the driver with no return call. I call the person who was in charge and she said she was having a problem getting a call back as well.
Very poor communication and the person who picked up my car and the one who delivered it spoke very poor English.
It was very disconcerting to not know where my car was for 3 days.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New Jersey
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
283714-RU
Quote or Order Cost:
$1080

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/11/2012 5:54:00 PM
Thanks for the feedback, Jim. I'm sorry you had communication issues with your driver - we are following up with the carrier. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com