Company Response Review Report Review
First auto transport experience....

Rebecca Submitted this review about Ship a Car Direct
Review made Live: 2/15/2012 9:31:00 AM
This was the first time using an auto transport company; thus concerns about whom to choose and what to truly expect .

Tom was helpful and honest in setting expectations.

If one takes into consideration the time period allowed by the transporters, my car made it in that time frame, but was 3 days late per projected pick-up and also 3 days late in projected delivery date. I am assuming this is the nature of the business, but makes it difficult when one has to work; therefore, accurate dates would be helpful.

It arrived without any damage - just dirty (which was to be expected).

Yes, I would use them again - most likely when car returns to Oregon.
Shipment Details
Origin State:
Oregon
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
269343-GB
Quote or Order Cost:
$1025

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/15/2012 12:30:00 PM
Sorry the carrier's timing estimates were off. Please contact me for any future car moves. 866-221-1664 http://shipacardirect.com/