tunnel truck
Please don't even try to use this shiping company

Igbayiloye Submitted this review about SVP Auto Shipping
Review made Live: 9/3/2019 2:17:00 PM
Please if you have to ship your car. Don't even try to use this company. I dropped my car for shipment from ottawa to Edmonton for over one month now. I have not gotten my car. Steve doesn't pick nor respond to mails.i am stocked right here with a new born baby in my hand. I have to start jumping on bus. Svp customer service is zero...no communication whatsoever. Please help me beg steve to please ship my car .i have made all payments even before i gave him my car. Steve please i need my car.

Company Response
Stephen Burley from SVP Auto Shipping Submitted this response.
Response Date: 9/11/2019 5:41:00 PM
This person was advised that their vehicle was going to be placed in the first available load (loads leave once a week for out west). As it is the summer season there is a high volume of vehicles being shipped, they decided to cancel even though their vehicle was scheduled to be placed in a car carrier load, and a full refund was sent to them, which they received. Unfortunately, due to a high volume of vehicles needing to be moved, their vehicle could not be picked up as quickly as they wanted, even though they were aware of the situation. Management