Company Response Review Report Review
Took a little bit longer, but....

Brandy Submitted this review about Reliable Car Transportation
Review made Live: 1/29/2009 3:47:00 PM
It was worth the wait. We had contracted with this company to transport two separate cars from both ends of the country (CA and FL) to bring them to southernmost TX. The planets aligned well and my first car got here ahead of time (see earlier review), and while the second car took a bit longer to get here from CA, we were pleased with the service. I certainly do not envy the logistics that are involved with brokers and trucking company, but we are pleased with Reliable.

We knew that because we do not live anywhere near any kind of hub or transport center that getting a vehicle here on the same trailer that it would be picked up would not be easy, plus it was the beginning of the holiday season, so while we were a little antsy when this car did not arrive here in seconds, we were not worried. We stayed in touch with Brian who always returned our emails. When he found a company that would pick up our car, he contacted us, gave us the relevant information to stay in contact with the driver (Bryce, of Mel's Towing, who is a really nice guy), and we received our car in great condition.

We plan to eventually move back east and already plan to use this company to transport our three cars back there.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Cardozo
Quote or Order Cost:
$650

Company Response
from Reliable Car Transportation Submitted this response.
Response Date: 3/26/2009 4:43:00 PM
Brandy, Thank you for the honest review, you are absolutely right. Its sometimes a bit more difficult to pick up vehicles in less traveled areas. However, you did work closely with us and we appreciate your ability to understand these logistics. Brian